Our new website is live, supporting landlords, tenants and investors

At Home In Edinburgh has a new website!

Welcome to our new website! We are delighted that this new, bespoke site is now live, offering increased support to landlords, tenants, and investors.

The website focuses on an improved user experience, and we’ve created a bold but simple visual design to complement the clear, intuitive navigation. Users can reach essential tools in a minimal number of clicks, and key features stand out against the uncluttered design.

The project is a significant investment for our small family-run business. It completes a full At Home In Edinburgh rebranding, following our move to our lovely Marchmont premises last year.

What does the new website offer?

We have created dedicated areas for landlords, tenants and investors, each with key tools. The homepage features an instant property valuation tool for anyone considering becoming a landlord or extending their rental portfolio. There is also a free, comprehensive property rental assessment on offer, via a short online request form.

Landlords can download a clear step-by-step guide to the lettings process with us, covering everything from onboarding as a client to vetting tenants and all-important property compliance.

Investors can find help sourcing property, and we’ve highlighted our guidance through the process – from understanding investment goals to identifying target properties and preparing properties for market.

We have also created online support for tenants, with straightforward information covering all aspects of tenant life. This includes everything from arranging viewings to moving in or moving out of a property. We are also really pleased to now offer a dedicated support hub, offering trouble-shooting information and a fast, easy online form to report repairs.

Property listings themselves have also been overhauled, with the standard search function complemented by the introduction of quick-preview carousel images. Each listing now also includes a built-in virtual tour, alongside a viewing request form.

A local focus

The website marks a change in focus for us, from short to long term lets. This has been led by the lasting impact of the pandemic but also reflects our acknowledgement of current issues surrounding holiday lets and their impact on local communities.

Our desire to support local also led directors Rick and Vicky to work with other Edinburgh-based businesses on the project. We were delighted to team up with experts Lyles Sutherland for the website build while the unique design concept was the result of creative collaboration between designer Andy Johnston of Eido Studio and property management software specialists SME Professional.

Over to our directors

We feel very proud of our new website! It is now a fantastic visual representation of who we are and how we do business.

Rick says: “Our website upgrade has been the perfect opportunity to develop and improve the tools we offer online for landlords and tenants, while bringing the site into line with our new brand.”

“We strive to always exceed expectations, supporting clients and taking away the day-to-day stress they experience. We wanted to ensure that landlords and tenants can quickly and easily find answers to as many of their questions as possible. So, we’ve focussed on presenting the complex information in a simple way.”

Rick McCann, Director, At Home In Edinburgh

Vicky says: “We’re really excited to launch our new website and to improve our online tools and support for clients. There are lots of standout features, in particular, a tenant support hub and an online repair report form. The instant property valuations and free rental property assessments will be invaluable for landlords. Alongside all these features, we are using the most efficient property management software in the UK.

“The website is key in our communication with clients and in building the relationships which are at the heart of our business. We believe that this focus means we offer the friendliest and most efficient lettings service in Edinburgh.”

Let us know what you think!

Every client is important to us. We want you to feel valued because relationships are at the heart of our business. We have focussed the design of the site on you, and we’d love to hear what you find most useful!

We’re also always happy to help with any queries you may have. We’re a friendly, professional team, and experts in the Edinburgh rental market. Please just get in touch – use our brand new online form, drop us an email to [email protected] or call us on 0131 229 4001.